

They hold if you mount them properly, which mostly means cleaning the glass with rubbing alcohol and pressing each cup for a full ten seconds on warm glass. Our setup guide covers it, and re-pressing them monthly is the step people skip.
The hammock is rated for cats up to roughly 12 lb. We would not put a 20 lb cat on any suction-mounted product, ours included.
Digital items arrive by email the moment your payment clears, usually within a minute.
United States and Canada.
Return it within 30 days. Email us and we send instructions, and we do not ask you to argue for it. Refunds are issued the same day we get the request.
Send one photo. We replace it or refund you immediately and you do not need to ship anything back.
Payment is handled entirely on Stripe's own hosted page. Your card details never touch our servers.